Frequently Asked Questions

Everything you need to know about our precision cooking tools and services.

What is the shipping timeframe for my order?

Standard domestic orders are typically processed within 1-2 business days and delivered within 3-5 business days. International shipping times vary based on location and selected carrier.

Does Combustion Inc offer a warranty on its products?

Yes, all our hardware products come with a limited one-year warranty that covers defects in materials and workmanship under normal home use.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return it in its original packaging for a full refund, minus shipping costs.

Are your thermometers dishwasher safe?

Our high-precision sensors are designed for durability, but we recommend hand-washing with warm soapy water to ensure the longevity of the electronic components and seals.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Do you ship internationally?

Yes, we ship to most countries worldwide. Please note that customers are responsible for any local customs duties or taxes incurred upon arrival.